On-Site Services

On-site training and support are vital services which we provide on a daily basis to our customers.  On-site training is often a better solution than traditional classroom training for several reasons. First, users learn more quickly and with better retention when they are working with their own data.  Most other forms of training involve "mythical" companies which sell "make believe" products. Secondly, on-site training is less structured, and can be provided in "baby steps."  This means that a user is not overwhelmed with a barrage of information which must be assimilated immediately. Users tend to be more comfortable when they can learn the basics, use what they have learned in the real world, then receive more advanced training as they need it. Also, our training is provided directly to your company, so trainees don't have to be worried about interrupting an entire classroom to have a company-specific question addressed.  Finally, on-site training is often less expensive than classroom training, which is usually priced per trainee.  Our on-site training is priced per instructor, making it less costly, and you don't pay for training on features which you don't need, making it more time-effective as well.

On-site support is not a luxury for many companies.  It is a necessity.  As prices for hardware and software have dropped, and profit margins have narrowed drastically, many hardware and software vendors simply pay lip service to support.  And yet this is a critical issue for companies whose employees have become more and more reliant on their computers.